Feed about Cartika services and outages http://cartikaforum.com Sun, 19 Feb 2012 11:46:57 +0000 5 http://cartikaforum.com/topic/2499-resolved-unix2-service-interruption/
Cartika Systems Engineering is currently investigating an issue with the UNIX2 server in our H-Sphere cluster which is causing intermittent availability for customers on that server. We are currently aware of the issue and are working to resolve the issue as quickly as possible. Updates, when/where available, will be made here.

Best Regards,]]> Sun, 19 Feb 2012 11:46:57 +0000 http://cartikaforum.com/topic/2499-resolved-unix2-service-interruption/ http://cartikaforum.com/topic/2497-completed-maintenance-on-exchange-server/
During the specified window of time mentioned below, Cartika Engineers will perform an Exchange servers restart due to our AD/LDAP access control system upgrade.

Friday, Feb 17th 2012 3:00 AM EST

This procedure should bring to a 10 minutes of total service interruption.
No mail will be lost during this procedure of service stop/start.

This thread will be updated upon completion of the maintenance window mentioned above.]]> Thu, 16 Feb 2012 18:39:01 +0000 http://cartikaforum.com/topic/2497-completed-maintenance-on-exchange-server/ http://cartikaforum.com/topic/2496-announcementspamexperts-quarantinecaught-email-notices/
Some of you have contacted us with regards to not receiving individualized caught spam reports not being sent to you/your customers over the past several days.

Working with SpamExperts, a fix has been developed and will be pushed over to our live cluster in the coming few days which should resolve this issue. Once this fix is in place, individualized spam catch/quarantine reports will resume.

We apologize for the inconvenience and thank you for your patience in this matter.

If you have any further questions, please contact support.]]> Thu, 16 Feb 2012 00:29:13 +0000 http://cartikaforum.com/topic/2496-announcementspamexperts-quarantinecaught-email-notices/ http://cartikaforum.com/topic/2488-resolvedcartika-phone-system-intermittent-issues/
For technical assistance, please send a ticket to our staff through our helpdesk (https://cartikasupport.com/helpdesk/) or through live chat.

Thank You!]]> Thu, 09 Feb 2012 13:17:48 +0000 http://cartikaforum.com/topic/2488-resolvedcartika-phone-system-intermittent-issues/ http://cartikaforum.com/topic/2486-resolvedcanada-cloud-pool-2-service-interuption/
We have had an issue arise with our Canada Cloud Pool 2 which seems to be impacting some customers on this Cloud Pool

We are aware of the issue and our engineers are working on a resolution

An update will be provided as more information becomes available]]> Wed, 08 Feb 2012 22:14:04 +0000 http://cartikaforum.com/topic/2486-resolvedcanada-cloud-pool-2-service-interuption/