2 replies to this topic

[DVHost]

Hello everyone, I have a couple of questions with regards to pass-protecting directories on Windows. Recently it has come to my attention via support that this feature is not working on Windows at present due to an incompatibility of some nature. With that I have a couple of questions:

1. Does Cartika have any idea when Web Shell's Protect feature will be available again on Windows?

2. There are plenty of new features here that I am trying to understand. One of these features is called "Web Directories Settings". This feature appears to have some interesting uses, however, any attempt to use it renders my website unavailable in that activating any feature on it results in 404 page errors even if the page exists.

One of the features I tried to use was "Protected Access" as this appears to be a feature that can restrict access much like pass-protecting directories and for all intents and purposes, activating it appears to work. The end result is that you must enter your CP/FTP User and Pass in the dialog box that appears, unfortunately, once you authenticate... 404 errors are given regardless of whether you activate read, write, source, browsing, scripts and executables.

Can someone please explain the entire purpose of "Web Directories Settings" and why I would receive only 404 errors after implementing it?

Some items of note:

a) My website is in a Classic app 32 bit pool.

b) The only way to recover from the 404 errors after activating "Web Directories Settings" was to turn ASP off, then ON again which resulted in clearing out the effects of "Web Directories Settings" but it also moves you out of the Classic app 32 bit pool.

I fully intend on moving away from 32bit which is due to the use of Access MDB's and migrating to MySQL which is far friendlier than I imagined.


Thanks in advance,

Dean

[CH-Jonathan]

Hello DVHost,

I'll try and answer these as best I can.

1. Unfortunately, there's no ETA on WebShell4's Protect Feature at this time. However, the developers are working on this issue (Windows 2008/MSSQL 2008 is actually a custom integration for us -- no other hsphere host has this to my knowledge).

2. Web Directory is what IIS itself calls Virtual Directory -- http://tinyurl.com/ychfvk9 should explain this concept a bit more. As for why you only get 404 errors after implementing it - I would need to have you to submit a ticket on it so we can accurately troubleshoot the issue. However, I've never seen that happen before.

DVHost said:

Hello everyone, I have a couple of questions with regards to pass-protecting directories on Windows. Recently it has come to my attention via support that this feature is not working on Windows at present due to an incompatibility of some nature. With that I have a couple of questions:

1. Does Cartika have any idea when Web Shell's Protect feature will be available again on Windows?

2. There are plenty of new features here that I am trying to understand. One of these features is called "Web Directories Settings". This feature appears to have some interesting uses, however, any attempt to use it renders my website unavailable in that activating any feature on it results in 404 page errors even if the page exists.

One of the features I tried to use was "Protected Access" as this appears to be a feature that can restrict access much like pass-protecting directories and for all intents and purposes, activating it appears to work. The end result is that you must enter your CP/FTP User and Pass in the dialog box that appears, unfortunately, once you authenticate... 404 errors are given regardless of whether you activate read, write, source, browsing, scripts and executables.

Can someone please explain the entire purpose of "Web Directories Settings" and why I would receive only 404 errors after implementing it?

Some items of note:

a) My website is in a Classic app 32 bit pool.

b) The only way to recover from the 404 errors after activating "Web Directories Settings" was to turn ASP off, then ON again which resulted in clearing out the effects of "Web Directories Settings" but it also moves you out of the Classic app 32 bit pool.

I fully intend on moving away from 32bit which is due to the use of Access MDB's and migrating to MySQL which is far friendlier than I imagined.


Thanks in advance,

Dean

Edited by CH-Jonathan, 09 May 2010 - 07:46 AM.

[DVHost]

Many thanks for the reply Jonathan and the link to the explanation.

Ultimately what I would like to know is if activating "Protected Access" would provide the same feature/security as Web Shell's pass-protected directory. It would be prudent to know this before I activate it again, generate the 404 errors, submit a support ticket and ultimately find out that it will not accomplish my intended goal.

If I activate "Protected Access" and we resolve the 404 errors, are there any "You won't be able to...", "You will need to...", "It's best if you..." and "Doing this typically renders ______ unable to function." issues that I need to consider?